This page lists the jurisdictions, uses, businesses and purchases that are not permitted on the Mosaic platform, including when using a Mosaic Spend Card. It applies to every customer and every Authorized User and forms part of the Mosaic Platform Services Agreement and the Mosaic Card Authorized User Terms. The prohibited use policies of our providers, including the Rain Prohibitions List and Dakota’s Prohibited Use Policy, and the rules of the card networks also apply. Where any of them is broader than this page, the broader restriction applies. This page is not exhaustive and we may update it at any time.
1. Prohibited jurisdictions
1.1 You may not open or use an account, or hold or use a Card, if you are located in, resident in, organized in or operating from any of the following:
(a) Belarus, mainland China, Cuba, India, Iran, Iraq, Israel, Myanmar, Nepal, Nicaragua, North Korea, Russia, Syria, Turkey, Ukraine (including the Crimea, Donetsk and Luhansk regions), Venezuela and Vietnam;
(b) any other country or region subject to comprehensive sanctions imposed by the United States, the United Kingdom, the European Union, the United Nations or the Cayman Islands; and
(c) any jurisdiction that the Financial Action Task Force has made subject to a call for action.
1.2 Cards may not be used for purchases in Cuba, Iran, North Korea, Russia, Syria, Ukraine or Venezuela.
1.3 Accounts and Cards are available only to businesses. Individuals may not open an account in their own name, and Cards are issued only to Authorized Users of a business customer.
1.4 Entities organized, resident or carrying on business in the Cayman Islands may not open an account or hold a Card, unless the entity is a Cayman Islands exempted company (including a special economic zone company, segregated portfolio company or exempted foundation company), exempted limited partnership or limited liability company.
1.5 Services are available only to businesses organized in, and operating from, the jurisdictions listed in the Platform as supported, which we may change at any time. They are currently not available in the United States, Canada, the United Kingdom, Switzerland or any country in the European Economic Area, and are not offered to U.S. persons.
2. Prohibited uses
2.1 You may not use your account, a Card or any service to engage in, or help anyone else engage in:
(a) unlawful activity, including any activity that breaches any law, regulation or sanctions program (including those administered by OFAC), or that involves the proceeds of unlawful activity;
(b) abusive or harmful activity, including introducing malicious code, disrupting any system, gaining or attempting to gain unauthorized access to any account or system, using another person’s account, or sharing or transferring access to your account without our approval;
(c) fraud or misrepresentation, including giving false, inaccurate or incomplete information when applying for or using an account or Card;
(d) gambling, including lotteries, sports betting or odds making, fantasy sports with cash prizes, internet gaming, contests and sweepstakes, except as permitted under Section 4;
(e) infringement or misappropriation of intellectual property or other proprietary rights, including copyrights, trademarks, and rights of publicity or privacy;
(f) sending or receiving funds or stablecoins for or on behalf of any third party, or providing money transmission, payment processing, payment facilitation, nested banking or other financial services to any third party; or
(g) evading or attempting to evade any limit, compliance control, sanctions screening or restriction imposed by us or any of our providers.
3. Prohibited businesses
3.1 We do not provide accounts or, except as permitted under Section 4, Cards to any business that is engaged in, or any individual acting in connection with:
(a) illegal activities, or the unlicensed provision of any licensed activity, including unlicensed money services businesses and unlicensed or illegal cryptocurrency sales;
(b) drugs, pharmaceuticals and controlled substances without proper licensing, pseudo pharmaceuticals, SARMs and peptides, and drug paraphernalia;
(c) marijuana, cannabis and CBD, whether legal or illegal, and cannabis related businesses;
(d) weapons, arms, ammunition, explosives and fireworks, including dealers, vendors and manufacturers; chemical manufacturing and development; and poisonous or hazardous materials;
(e) espionage equipment, and signal jammers or blockers;
(f) human trafficking, prostitution, escort services and mail order brides;
(g) adult entertainment, adult content and services, and adult classifieds;
(h) child sexual abuse material or any other illegal digital content, including downloading, streaming or distributing illegal or protected content, and cyberlocking services;
(i) counterfeit goods or materials, intellectual property infringement, hacker groups and theft;
(j) pyramid, Ponzi and multilevel marketing schemes, and other deceptive, predatory lending or investment schemes;
(k) payday lending and other unregulated lending;
(l) darknet markets, ransomware, and hacking or other cybercrime services;
(m) the sale of manuals, guides or equipment to disable, hack or modify access controls on software, servers, phones or websites, including mod chips, drive chips and access cards;
(n) terrorism or its support, hate groups, and material or activities that promote hate, violence, intolerance or racial intolerance;
(o) political campaign fundraising or donation platforms, and political action groups;
(p) foreign governments and state owned enterprises, and missions, embassies and consulates;
(q) shell banks and shell financial institutions, offshore banks and shell companies with no physical presence or business purpose, nested banking or nested payment processing, and any business with current or past involvement with bearer shares;
(r) ATM operators, including cryptocurrency ATM operators, and digital asset exchanges;
(s) coins, stamps, precious metals and gemstones; jewelry, silverware and precious stone retailers, wholesalers and manufacturers; and metal and mineral merchant wholesalers (other than petroleum);
(t) gambling or betting of any kind, including unlicensed or illegal gambling;
(u) abortion related services;
(v) bankruptcy services, credit repair, debt related services and court ordered payments;
(w) direct marketing, telemarketing, and the sale of email or direct marketing lists that enable unsolicited contact;
(x) endangered or protected animals and wildlife products, and human remains or body parts;
(y) online auction services, unlicensed or illegal auction sites, and pawn shops;
(z) layaway systems and annuities;
(aa) miracle cures, unsubstantiated remedies and quick health fixes, including designer supplements, nutraceuticals, muscle mass proteins and weight gain or loss supplements;
(bb) psychic services;
(cc) data brokerage involving personal data obtained or used without authorization; or
(dd) any other business that we or any of our providers consider high risk.
4. Businesses we may approve for Cards
4.1 The following businesses may be eligible for a Card only after enhanced review and our prior written approval and the approval of our card program provider: money services businesses and remittance services; cryptocurrency platforms and exchanges; charities and non governmental organizations; precious metals dealers; online content or creator platforms; and regulated gambling or fantasy sports operators. Approval for a Card does not make the business eligible for an account where Section 3 prohibits it.
5. Prohibited Card purchases
5.1 A Card may not be used to buy or pay for:
(a) digital currencies, or trading in them;
(b) drugs, including marijuana, cannabis and CBD, and black market items;
(c) goods or services on darknet marketplaces, or hacking or cybercrime services;
(d) products from internet pharmacies that are unlicensed or operate outside regulated jurisdictions;
(e) firearms, ammunition or explosives;
(f) hazardous materials or chemicals without proper regulatory clearance;
(g) escort services or similar platforms;
(h) goods from unlicensed or illegal auction sites;
(i) unregulated lending or payday loans;
(j) data brokerage services, especially those involving unauthorized personal data; or
(k) endangered species or wildlife products.
6. What happens if you breach this page
6.1 We may decline an application, refuse, delay, suspend or reverse any transaction, suspend or cancel any Card, and suspend or close your account, in each case without notice where the law allows, if we suspect that you are engaged in anything described on this page. We may report suspected unlawful activity to the relevant authorities.
6.2 If you are unsure whether your business or intended use is permitted, please contact us at support@mosaic.ky before applying or transacting.